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| Program
1
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The Crucial Steps to Success
for the 21st Century Practice |
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Achieve perfect alignment of your team |
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Improve your patient satisfaction |
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Identify and reach your target market |
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Operate at peak efficiency |
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Reduce overhead and increase your income for the entire team. |
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| Program
2
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Provide Outstanding Customer Service |
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Go above and beyond the service of providing dental care |
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Motivate
patients to refer friends and relatives to you |
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Enhance your customer/patient loyalty |
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Create
effective, non-pressure techniques that motivate the patient to appoint |
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| Program
3
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Team Building and Development
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Learn how to: |
Implement an amazing tool that will help create a new standard for patient centered care practice |
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Hire
the right person the first time and maximize their contribution quickly. |
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Coach for success |
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Monitor and develop your team.
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| Program
4
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Getting Your Patients to Say Yes
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Learn how to:
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Develop a quality new patient examination |
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Increase patient acceptance |
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Provide the best exam a patient ever had |
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Increase the value of you new patients
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| Program
5
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Maximizing Your Current Patient Base |
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Learn how to:
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Reactivate patients "lost in your files"
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Create timely patient "follow-up" when treatment is delayed
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Maximize each day before you begin the day
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| Program
6
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Creating
Successful Financial Policies
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Learn how to:
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Motivate
patients with "Financial options"
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Raise
collections to 105%
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Increase
over the counter collections
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Learn to monitor and follow-up on FA's
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Master the A-Z of Accounts Receivable Management
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| Program
7 |
Developing
Effective Scheduling
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Learn how to:
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Control
the appointment book for success
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Achieve desired production goals
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Eliminate
(almost) "No Shows" and cancellations
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Reduce stress for the team
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Schedule to the doctor's needs via the "Ideal
Day"
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Gain verbal skills that allow you to work
effectively with patients
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| Program
8
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Strengthening Communication & Motivation |
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Learn how to:
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Design & hold positive, effective staff meetings
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Learn
verbal skills to improve staff morale |
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Use
positive employee job performance reviews
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Master
personnel problem-solving techniques
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Implement
an incentive plan that works
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Create
the atmosphere for team-building
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Learn
leadership skills for doctor and staff
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| Program
9 |
Expanding Your Marketing Base |
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Learn how to: |
Maximize
"internal" marketing resources |
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Motivate
patients to frequently refer friends, neighbors, relatives & co-workers to you |
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Involve
your team is the responsibility of practice growth |
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| Program
10 |
P.O.S.E. Your Practice for Success |
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Learn how to: |
Perfect
day scheduling: Make every day profitable |
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Optimal treatment acceptance: Get patients to select the best treatment option, regardless of cost |
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Successful patient financial options: Options for every patient |
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Effective team meetings: Start each day off right! |
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| Program
11 |
Ensure Your Practice Survival
"The Keys to Understanding Your Practice Vital Signs" |
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Learn how to: |
Reduce
operating expenses |
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Make cost cutting a team effort |
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Bring excitement and profitability to your practice |
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Understand the key indicators of your practice |
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Budgeting guidelines for better control |
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To find
out more about how JoAnne Tanner MBA can help you achieve the practice you've
always wanted or schedule an obligation free consultation, contact
us
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4120
Douglas Boulevard (Suite 306-274)
Granite Bay, CA 95746
Voice: (916) 791-2720
Fax: (916) 791-5091
Email:
Joanne@joannetanner.com |
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Disclaimer: This site contains information related to dental practice management and dental marketing consulting. JoAnne Tanner & Associates provides dental management consulting services for dental practices. If you have any questions about our services, please contact our dental practice management team today. |
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