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| Program
1
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The Crucial Steps to Success
for the 21st Century Practice |
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Achieve perfect alignment of your team |
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Improve your patient satisfaction |
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Identify and reach your target market |
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Operate at peak efficiency |
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Reduce overhead and increase your income for the entire team. |
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| Program
2
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Provide Outstanding Customer Service |
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Go above and beyond the service of providing dental care |
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Motivate
patients to refer friends and relatives to you |
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Enhance your customer/patient loyalty |
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Create
effective, non-pressure techniques that motivate the patient to appoint |
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| Program
3
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Team Building and Development
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Learn how to: |
Implement an amazing tool that will help create a new standard for patient centered care practice |
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Hire
the right person the first time and maximize their contribution quickly. |
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Utilize
interaction reports to build team strengths, understanding, rapport and trust.
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Monitorand develop your team.
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Coach for success using data from your own practice and learn what makes it unique to each patient.
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| Program
4
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Getting Your Patients to Say Yes
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Learn how to:
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Develop a quality new patient examination |
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Increase patient acceptance |
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Provide the best exam a patient ever had |
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Increase the value of you new patients
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| Program
5
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Maximizing Your Current Patient Base |
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Learn how to:
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Reactivate patients "lost in your files"
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Create timely patient "follow-up" when treatment is delayed
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Maximize each day before you begin the day
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| Program
6
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Creating
Successful Financial Policies
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Learn how to:
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Motivate
patients with "Financial options"
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Raise
collections to 105%
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Increase
over the counter collections
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Learn to monitor and follow-up on FA's
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Master the A-Z of Accounts Receivable Management
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| Program
7 |
Developing
Effective Scheduling
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Learn how to:
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Control
the appointment book for success
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Achieve desired production goals
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Eliminate
(almost) "No Shows" and cancellations
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Reduce stress for the team
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Schedule to the doctor's needs via the "Ideal
Day"
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Gain verbal skills that allow you to work
effectively with patients
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| Program
8
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Strengthening Communication & Motivation |
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Learn how to:
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Design & hold positive, effective staff meetings
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Learn
verbal skills to improve staff morale |
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Use
positive employee job performance reviews
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Master
personnel problem-solving techniques
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Implement
an incentive Topic that works
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Create
the atmosphere for team-building
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Learn
leadership skills for doctor and staff
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| Program
9 |
Expanding Your Marketing Base |
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Learn how to: |
Maximize
"internal" marketing resources |
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Motivate
patients to frequently refer friends, neighbors, relatives & co-workers to you |
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Involve
your team is the responsibility of practice growth |
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| Program
10 |
P.O.S.E. Your Practice for Success |
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Learn how to: |
Perfect
day scheduling: Make every day profitable |
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Optimal treatment acceptance: Get patients to select the best treatment option, regardless of cost |
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Successful patient financial options: Options for every patient |
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Effective team meetings: Start each day off right! |
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| Program
11 |
Ensure Your Practice Survival
"The Keys to Understanding Your Practice Vital Signs" |
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Learn how to:
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Reduce
operating expenses |
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Make cost cutting a team effort
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Bring excitement and profitability to your practice
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Understand the key indicators of your practice
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Budgeting guidelines for better control |
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To find
out more about how JoAnne Tanner MBA can help you achieve the practice you've
always wanted or schedule an obligation free consultation, contact
us
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4120
Douglas Boulevard (Suite 306-274)
Granite Bay, CA 95746
Voice: (916) 791-2720
Fax: (916) 791-5091
Email:
Joanne@joannetanner.com |
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Disclaimer: This site contains information related to dental practice management and dental marketing consulting. JoAnne Tanner MBA provide dental management consulting serviced for dental Practices. If you have any questions bout services offered contact our dental practice Management team today. |
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